Another cracked cymbal situation!

[ytsedrummer]

Today, a friend of mine noticed a crack in my 12'' AA China. Its a hairline crack right on the flange. The cymbal was purchased last christmas and I think it was on one year warranty. Will the store take it back or am I ****ed and have to buy a new china?

Much help appreciated.

ytsedrummer

[lmldrummer]

last christmas as in 2007 or 2006

if it's 07, they should take it back, if it's 06, you may be able to talk them into it

[ytsedrummer]

Yeah Christmas 2006.

[Aaron]

Send them an email with pictures along with the serial number.

[TravisBarkerrules]

If it is still under warrenty or even close, just ship it in. It cannot hurt anything.


Sabian's Site. If you have a receipt they should be cool. I did this with a Vault, I postmarked it the day the warrenty expored and they sent me a brand new 17" Vault Crash. Company has my best respects so far.

Does SABIAN have a warranty program?
SABIAN cymbals are guaranteed against defects in materials and workmanship for a period of one year from the date of purchase on all SABIAN series except Hand Hammered, which has a 2 year warranty. If, after inspection by Sabian personnel, it is determined that the cymbal failed under normal use, a replacement cymbal of the same size and series will be provided free of charge. Top

How do I return my broken cymbal for warranty?
In North America to obtain warranty service, ship the cymbals prepaid along with a copy of the dated proof of purchase to the following;


In the USA.
SABIAN Inc,
100 Enterprise Drive,
Marshfield, MA.
02050

In the USA, please call 1-800-81-SABIAN to request an RA #

In Canada
SABIAN,
#219 Main St.
Meductic, NB
E6H 2L5

Please allow 4-6 weeks for processing and return shipping. Top

I also purchased an extended warranty from the Dealer with my SABIAN’s.
SABIAN does not offer an extended warranty. This is an option offered by some dealers. In cases where the cymbal is no longer covered by SABIAN’s warranty but is under the extended warranty it has to be returned to the dealer who sold the extended warranty for warranty service. Top

I don’t live in the USA or Canada, is there still a warranty?
As warranty laws vary from country to country, you will need to check with the dealer where you purchased the cymbal for warranty details in any country outside North America, as the warranty is administered by the Sabian distributor in the respective country.Top

Do I Get Warranty Coverage If I Buy My SABIAN's From Another Country?
Example I live in the UK but bought my SABIAN’s from a USA dealer
SABIAN does not have a world wide warranty policy. So any warranty is applicable in the country you purchased your cymbal from. For example: If you live in the UK and you order a cymbal via the internet from the USA, your warranty is only valid in the USA, NOT in the UK.

Cymbals replaced under our North American warranty will be shipped only to an address in the US or Canada.

There are several reasons for this. Because of the high cost of shipping etc we can not expect our distributor or agent to supply replacements for products that they did not sell. Most if not all counties restrict the importation of free goods. The taxes and duties sometimes are double or triple the original value of the products. Other countries do not allow for any free goods to be shipped to a consumer.

If you have problems with the cymbal, you would need to return it to your source of purchase in the USA for evaluation of the problem and (possible) replacement. All shipping costs to and from would be your responsibility. Ultimately this could become expensive so consider this next time you see a ‘great deal’ that you can’t afford to let slip by. Top

[pathlessvman]

Yo man you really know your stuff im the friend who discovered the crack, thanks!!!!!:thumb: