Drum Dillema

[Ghoul Hunter]

I recently got a "new" set of DTX Express III drums for Christmas. Problem is, they seem used. My question now is should I take them back tomorrow, or not. Money isn't the problem, it's just the fact that they may be damaged. My only problem I can see is that the kick drum's mat is indented and highly used. I have pictures here to show it. Is this reasonable wear or abuse/too much use to work?

http://creatopia.net/pictures/Kick1.jpg
http://creatopia.net/pictures/Kick2.jpg
http://creatopia.net/pictures/Kick3.jpg

[Jezen]

Take it back and discuss it with them. I am sure they will help you. If the pad is dented, then that should warrant a much cheaper selling price.

[Der Meister]

I got a 'new' set of HHX stage hats a while back but they seemed used but cleaned.

I just kept them though as I got them for half price and loved the sound.

Was it sold as like new or new?

[Panopticon]

looks like it was a floor model in the music store...take it back and ask for a new one...

[Massik Kretal]

My IC hi hat was a floor model and its fine. I don't mind, it's still awesome. Dont worry about it man.

[Ghoul Hunter]

I got it all set up, and I love it. Here's some pictures:

http://creatopia.net/pictures/P1010005.JPG
http://creatopia.net/pictures/P1010002.JPG
http://creatopia.net/pictures/P1010004.JPG

Any ideas about changing my position of each drum? My current setup is a bit messed up it seems.

[Jezen]

Hmmm...Yeah ok.

Take it back and demand they charge you 'demo' price as opposed to 'new' price.

With placement, I say the pads are waaaaaaay too spread out. Bring them all in, as if it were a real kit.

[ChrisD]

Did you pay full retail price? If so I would bring that sucker back right away.It looks like other people have definitely been trying YOUR model out.

[Chippy569]

if you paid new, bring it in.

if not, stop your damn whining! lol. if it ain't broke, don't fix it.

[Double Bass Jim]

Take it back for sure, don't settle for crap EVER.

[Ghoul Hunter]

I went back today and they were great. They apoligized over and over, offered me a COMPLETELY brand new kit, a free shirt, two nice sets of drumsticks for a low price ($14 total), and I get to keep the current kit until they ship the new one here.

[spirit]

I went back today and they were great. They apoligized over and over, offered me a COMPLETELY brand new kit, a free shirt, two nice sets of drumsticks for a low price ($14 total), and I get to keep the current kit until they ship the new one here.

Score, Hindu peace man.

[Massik Kretal]

That's cool. Most people/stores aren't that nice.

[milkmit]

That's cool. Most people/stores aren't that nice.

yeah, good to see they're taking responsibility for their screw-up and/or bad employee behavior! that's all it takes to make a very loyal customer out of me!